Sustainability, Quality, and Service Policy.

The Quality and Sustainability Systems Policy aims to “Analyze the improvement opportunities for Studio Hotel to consolidate and strengthen its environmental, social, and cultural management, both internally and externally, while always ensuring the provision of quality service.”

To achieve this, the policy establishes:

“We work as a team to drive social, environmental, and economic development through continuous improvement. Always at the service of the client, offering timely solutions and promoting a culture of quality based on skilled and motivated human capital, always safeguarding the environment and guaranteeing our guests the best experience, making us a masterpiece in the art of hospitality.”

Through this policy, the hotel actively participates in programs and recognitions that allow it to meet high standards of quality and service.

Sofia Network Program

• Continuous staff training with the aim of reducing, to the extent possible, gender disparities.
• Providing opportunities for women in key decision-making positions, such as those in security and management.
• Promoting gender equality in the staff hiring processes.

Code of Conduct

• Training for staff, suppliers, and community members to ensure they have the necessary knowledge to handle specific situations during the workday.
• Acting as preventive agents in potential situations involving minors.